
White lies in time management
In the time management world, we sometimes accept truths that are not entirely true. We believe in them, yet they make us waste time. Those who tell us these white lies aren’t necessarily liars or bad people because you and me are also one of them.
…

The satisfacorty feeling of crossing out a task from our “to-do” list!
And the benefits of stress reduction.
You have a “to-do” list? (If you have the taskbar next to your Outlook calendar and are using it, the answer is yes!)
Sometimes, do days pass without you having crossed out a single thing on that to-do list? Stressful, I agree. I’ll give you a simple trick.


Customer service who is afraid of the word “sales”
How to convince people in customer service to support sales?
Your customer service personnel are leaving potential revenues on the table? Seizing opportunities is foreign to them? If they had good reflexes, they could transform your numbers, couldn’t they?
…