Lyne Bourret

Trainer

Description

Lyne’s mission has always been to make a difference in the lives of people around her. With her availability, her positive attitude, and her ability to listen, she successfully leaves her mark everywhere she goes.

With over 3,000 hours of training behind her, Lyne runs on the help she provides for people. Focused on solutions and results, she personalizes the training to the demands of her clients, in order for participants to put into practice the notions they learned as soon as they return to work.

Lyne understands the daily lives of busy people and knows the challenges team managers with goals to meet in tight deadlines face. She benefits from over 20 years of experience as an first- and second-level executive in large corporations. She shares concrete advice centered on very real problems.

Participants note her realist side, her creativity and are unanimous to say the approach Lyne takes to develop her know-how in order to mobilize the employees and increase collaboration between colleagues is refreshing and inspiring.

Always on the lookout for trends in human resources management, in customer service and in human capital development, Lyne shares her knowledge in a generous and attentive manner. Her joie de vivre is contagious and efficient in rallying the troops towards changes you can count on.

Talent and specialties

  • Personal motivation
  • Care for clientele satisfaction
  • Listening, understanding and responses
  • Experienced administrator
  • Teamwork and positive influence
  • Understanding of the stakes in human capital in retail and in large corporations

Accreditations

  • Optimize your time with iPhone & iPad
  • Optimize your time with the help of Outlook
  • Email expert
  • Manage your follow-ups with the OneNote technology
  • Optimize your time management with Google
  • Personal efficiency